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AlertSite Provides 360-Degree View of Revelex’s Network and Server Performance

Revelex Corporation, a leading provider of travel technology solutions, has switched to AlertSite ® to monitor their total system performance, including critical customer-facing online business applications. By combining the new InSite by AlertSite with AlertSite’s DéjàClick™ Business Transaction Monitor and Web Site Performance Monitor, Revelex has gained a 360-degree view of service levels across their technology platform. This ensures optimal performance and reliability for Revelex’s clients and their clients’ customers looking to plan, book, and track their air, hotel, cruise, and vacation packages online.

“Some of the biggest names in the travel industry depend on us to make sure their online travel systems and services are operating at peak performance around the clock,” says Jose Almodovar, Director of Networking for Revelex. “We were using another well-known vendor’s product, but it was expensive, and didn’t give us the full spectrum of insight we needed to maximize speed and uptime. AlertSite monitors performance inside our network and on the Web, so we can isolate problems wherever they arise. We can also measure how our booking engine compares to other sites, and how it performs for users accessing our servers from points around the globe. Revelex is also more cost efficient now, thanks to AlertSite’s competitive pricing model.”

To monitor its customer-facing Web servers and transaction applications, Revelex uses AlertSite’s DéjàClick, the first-ever inside-the-browser performance monitor. DéjàClick automatically and continually creates scripts that monitor key Web site functions. The scripts are then run at regular intervals around the clock from AlertSite’s 40 monitoring locations. If response times of Web pages, components (i.e., images, JavaScript, flash, etc.), or transactions fall below a set threshold, Revelex will be notified immediately by e-mail, cell phone, SMS message, telephone call, pager, or desktop monitor.

In addition, Revelex is using AlertSite’s technology to monitor its internal application systems and achieve end-to-end visibility into total system performance. The company has deployed InSite by AlertSite in its demilitarized zone (DMZ), where Revelex load balances its Web, database, and application servers. InSite is used to monitor the same performance metrics internally as are being watched externally. The resulting reports, generated daily, provide a complete picture of Revelex’s entire application architecture. They also allow Revelex’s engineers to conduct a differential analysis that compares internal and external performance metrics, so they can tune applications to balance performance across all systems.

“Consumers, businesses and the travel industry alike depend on Revelex’s solutions to plan and book trips online,” says Ken Gross, President and CEO of AlertSite. “AlertSite now plays a critical role in enabling Revelex to meet and exceed that expectation. With a 360-degree view of their systems’ performance, Revelex can cost-effectively continue to offer best-of-breed solutions to their travel customers, and address any performance issues immediately. To ensure this level of functionality and bullet-proof reliability of internal and external Web-based technology, performance monitoring solutions are a must-have for online businesses today.”

For more information about AlertSite’s array of services including its Business Transaction Monitor with DejaClick™, Security Vulnerability Scan and On-Demand Load Test, or to sign up for a free trial, visit www.AlertSite.com.

ABOUT ALERTSITE

AlertSite is a leading provider of Web performance management solutions that ensure a customer’s Web-based services and applications are always available and running at peak performance. More than 2,300 customers worldwide rely on AlertSite to understand and enhance the end-user Web experience, including Rooms To Go, Purina Mills, Sierra Trading Post, and Vermont Teddy Bear. Visit  www.AlertSite.com.

ABOUT REVELEX CORPORATION

Revelex Corporation is a provider of travel technology solutions that enable vendors and agencies of all sizes to effectively market and sell leisure travel both online and offline. With a strong foundation in the leisure travel industry, Revelex offers customizable solutions to the air, hotel, car and cruise line industries. With corporate offices in Boca Raton, Florida, its solutions are employed in locations across the globe. More information on Revelex can be found at www.revelex.com

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